SmartMEX is a virtual call management platform, developed to be used exclusively in mobile network. By activating SmartMEX service mobile network operators can offer fully functional replacement for traditional, VoIP and cloud PBXes. SmartMEX extends these features to all of the mobile calls of B2B customers who have signed up for the service.
INBOUND AND OUTBOUND CALL PROCESSING
full control and visibility of all of the employee calls
CALL STATISTICS
reporting which is tailored for SME operational needs to highlight individual and group performance in servicing outbound calls and reaching out to customers
FULL SELF-SERVICE CAPABILLITY
system management created for a non-technical person, we consider it to be the most user friendly and easy to use PBX control panel in market
CALL RECORDING
usual walled gardens of internal networks of your customer with their single point of interception and storage does not cut it for your customers any more. As number of connected devices is growing at an exponential rate and communication channels are shifting towards mobile implementations, the operator can be the only one to provide its most demanding customers with full call recording capability. Both – for legal requirements as well to protect the company.
FULL SELF-SERVICE CAPABILITY
System management created for a non-technical person, we consider it to be the most user friendly and easy to use PBX control panel in market
INBOUND AND OUTBOUND CALL PROCESSING
full control and visibility of all of the employee calls
CALL STATISTICS
reporting which is tailored for SME operational needs to highlight individual and group performance in servicing outbound calls and reaching out to customers
FULL SELF-SERVICE CAPABILLITY
system management created for a non-technical person, we consider it to be the most user friendly and easy to use PBX control panel in market
CALL RECORDING
usual walled gardens of internal networks of your customer with their single point of interception and storage does not cut it for your customers any more. As number of connected devices is growing at an exponential rate and communication channels are shifting towards mobile implementations, the operator can be the only one to provide its most demanding customers with full call recording capability. Both – for legal requirements as well to protect the company.